Firmus Financial Services Ltd is registered in England and Wales no. 8101402. Registered office, 2 Kingstables Square, Goldenhill Road, Stoke-on-Trent, ST4 3EL.
Authorised and regulated by the Financial Conduct Authority. Firmus Financial Services Ltd is entered on the Financial Services Register https://register.fca.org.uk/ under reference 585390
If you wish to register a complaint, please write to us at the address above or email us at firstname.lastname@example.org.
A summary of our internal procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by contacting them on 0800 0234 567.